OPTIX Co has a well developed service base, which operates in accordance with the requirements of the international standards: ISO 9001:2008, ISO 14001:2005, ISO / IEC 27001:2005, BS OHSAS, 18001:2007 and AQAP 2110. The company employs highly qualified specialists who understand the necessity of reliable and qualitative service. In the Technological Park OPTIX are separated and specialized individual sites for the repair of products and systems.
The company has a policy of rapid elimination for the incurred claims, making the repair of products in a warranty period with advantage. Annually a plan is created for prevention, which is implemented within the calendar year.
The warehousing is supported with a wide range of spare parts, which shortens the time to perform the service. The high quality equipment for repairing of defects and all the available facilities support the full service operations and provide the possibility to repair items that are not produced by the company.